What documents might Bitwage request from a company?

Note: In some cases, Compliance may request additional information or documents (EDD – Enhanced Due Diligence). You’ll see these requests inside the platform and you’ll also be notified by email.

Common documents Bitwage may request

1) Company registration / formation documents

Used to verify the company legally exists.

• Certificate of Incorporation / Formation
  
  
• Business registration document (country equivalent)
  
  
• Articles of Incorporation / Articles of Organization (if applicable)
  
  

2) Proof of company address

Used to confirm the operating/legal address.

• Utility bill
  
  
• Bank statement
  
  
• Government-issued document showing the address
  
  (Typically recent; requirements can vary.)
  
  

3) Ownership and control information

Used to understand who owns and controls the business.

• Beneficial owner(s) information (name, DOB, address, ownership % — as required)
  
  
• Director/officer/authorized representative details (as required)
  
  

4) Proof of business activity (may be requested)

Used to verify what the business does and how it operates.

• Company website and description of services
  
  
  

When additional documents (EDD) may be requested

Compliance may request extra items if anything needs clarification, such as:

• Complex ownership structure
  
  
• Certain industries or geographies
  
  
• Inconsistencies between the application and documents
  
  

These requests will appear in-platform (often as “Action required” / “Needs info”) and you’ll get an email notification.

Tips to avoid delays

• Ensure the company legal name/address matches your registration documents
  
  
• Upload clear, readable documents (no cut-off edges, no glare)
  
  
• Reply to requests directly inside the platform as soon as possible
  
  
• If asked for business activity proof, include concise context (who you pay, where, and why)