How to Create an Invoice and Invoice FAQs

Here you will find all you need to know about how invoicing works and the importance of creating an invoice in our system.

How-Tos:

How to Create an Invoice

How to View/Download Invoices

How to Edit/Delete an Invoice

Invoice FAQ:

Do I need to create an invoice?

Does bank account info change?

Why am I unable to create/save an invoice?

I have my own invoicing system, do I need to email the invoice?

When should I create an invoice?

Who should create invoices?

What if I always get paid the same amount? Do I need to create an invoice?

Common Errors to Avoid when Transferring Funds


 

How to Create an Invoice

 

Once your account is approved you will be able to create an invoice in our system! Follow the steps below to create your invoice. You can view a live preview of your invoice at any time during the editing process by clicking the "Preview" button located at the bottom of the page.

 

1. Go to the Invoicing section on the left sidebar and click Create Invoice, or from your client list select Invoice.

 

2. Select the client you want to invoice from the dropdown, if you have not added your client you have the option to add them here. 




3. Input your invoice details fields. 

    • Invoice Number - this must be a numeric value you can create to help ID your invoice
    • Upload Logo (optional) - here you can upload your logo 
    • Frequency - this will default to one time, but you can also select Weekly, Biweekly, or Monthly if you want to create a recurring invoice.
    • Invoice Date - this will set the date of the invoice's creation. For recurring invoices this will be the first date your invoice is created and it will be re-created every pay period you select based on this date.
    • Payment Due Date - here you can select your invoice's due date for a one time invoice, or how many days payment is due after a recurring invoice.
    • Message or Additional Notes (optional) - this is an optional field you can input any additional information for your client. 

4. Input Line Items and Tax. Please note that you will need to calculate the tax due and manually input.

 

5. Check box confirming funds are not coming from a personal account

  • In order to create your invoice you must check the box confirming the funds will not be sent from a personal account. 
  • A personal account is any account in an individual's name - funds must come from an account in a business's name in order to be accepted by Bitwage


6. Click Create Invoice!

7. Once you click create invoice it will be saved on Bitwage platform. A pop-up will appear with the option to download the pdf and/or send to your client.

  • If you want to send the invoice via email - double check you are sending to the desired recipient or recipients, enter your message, and click send email.
  • You can always view your invoice later under your Transactions History.


How to View/Download Invoices

  • Invoices can be viewed and downloaded in the Transactions History area of your dashboard.
  • Once you are in Transactions History go to Invoice History for one time invoices or the Recurring Invoices section. Select More - then click View Invoice
      • This will take you to an invoice preview tab where you have the option to download your invoice.


 


How to Edit/Delete an Invoice

  • Editing - you cannot edit invoices once created. If you want to change a recurring invoice you must delete the invoice and recreate.
  • Delete - from your dashboard go to Transactions History and find the invoice you want to delete. Click More and select Delete

 



Do I need to create an invoice?

Yes! Invoices let Bitwage know you are expecting a payment, how much the payment will be, and who will be sending this payment. If you get a payment and we don't have a matching invoice we cannot guarantee it will be matched and you risk delaying your payment. Always create an invoice when getting paid by a new client. 


Why am I unable to create/save an invoice?

First check if you account is approved, if you have selected a client, and if you have allocations set up. If you meet all these requirements and are still unable to save your invoice please reach out to support@bitwage.com


Does bank account info change?

Yes! Your invoice will provide the instructions you need to send correctly. Different payment methods and currencies may require different bank accounts. Sending to the incorrect bank may result in extra fees and/or delay in payment. 


I have my own invoicing system, do I need to email the invoice?

No, you do not need to email the invoice. After clicking create invoice you can download for your own records or select skip to simply save in our system.


When should I create an invoice?

Within 1 week of payment. We look through the newest entries first to verify payment ID info. If your invoice is older it might not be considered fresh enough to be matched for the payment and you risk delaying payment. If you are creating a recurring invoice try to time it so new invoices are generated within a week of your payments.

When you get a new client. Always create an invoice when you are getting paid by a new client. Please add any new clients and create an invoice.

When you get paid a new amount. If the amount you are getting paid differs from an amount you typically receive please create a new invoice.


What if I always get paid the same amount? Do I need to create an invoice?

You can set your invoice frequency to repeat weekly, bi-weekly, or monthly. This way you don't have to create each time!


Who should create invoices?

Contractors or freelancers getting paid by clients. 


Common Errors to Avoid when Transferring Funds:

 

  • Sending funds to incorrect account: Your client's payment method and currency determines where they should send the funds. This means different account numbers and instructions for different payment methods. Sending funds to the incorrect account may result in longer processing time and extra fees.
  • Incorrect Recipient Listed: The recipient is also called the receiver or beneficiary. Please follow the instructions listed on Bitwage to ensure you are listing the correct beneficiary.
  • Incorrect Memo: If your payment requires a memo, sending with the correct memo is particularly important for wires to get routed according to our bank's instructions. Please follow the memo instructions in your invoice.  
  • Incorrect Account Type: If asked for account type please select business checking. 

 

 

By following these steps, you can easily provide your client with the necessary bank details to send payments to your Bitwage account. If you have any further questions or concerns, don't hesitate to reach out to support@bitwage.com for assistance.